About Our Delaware Ohio Auto Repair
2 Years/ 24,000 mile guarantee on parts and labor for most Delaware OH auto repairs.
Owner James Church has been in automotive repair since 1991. He is ASE Master certified in all eight areas of technician competence. He has an L1 advanced engine performance certification as well.
Our Business Philosophy
The automotive service customer has the right to expect that their mechanic will let them know what services their vehicle needs to be stay reliable and in good running order. The customer also has the right to know what the repairs and services will cost prior to the work being performed. There are a lot of variables that are outside the repair shop's control when working on older higher mileage vehicles. We try to communicate these variables to our customers up front as well as give the customer a report on the overall condition of the vehicle so that they can make an informed decision about investing in vehicle service.
Trust is the main ingredient for a good business/customer relationship. At Oxford Automotive we work hard to earn and maintain this trust through:
- honest communication with our customer about their vehicle
- perform a 25 point inspection each time the vehicle comes in for service
- competent service through keeping up-to-date on changes in technology
- offering a two year guarantee on the services we perform
We like to think of our customers as friends and try to make their automotive service as convenient as possible through customer courtesy cars (PT Cruisers) and vehicle delivery at home or work.
Our motto: "Skilled Technicians, Honest Solutions."
"When my car stopped running a few weeks after my father, who did all my car repair, passed away, I didn't know what I was going to do; then my sister told me about Oxford Automotive. It is one of the best things my sister has ever done for me. I have always been very satisfied with the service I have received from James. He is reliable, trustworthy, and accommodating. James' work ethic is based on his desire to live for Christ. No one can ask for more assurance than that; he and his great staff will do their best. My first priority when buying a car is making sure Oxford Automotive will service it. I would not buy a car he didn't service and I would not consider taking a vehicle anywhere else." -Sheryl Conant
Refer us to a friend and get a $20 check in the mail! You can also write a review of our shop in an online consumer forum and get paid $20